Good day everyone,
I am Esther Kee, project manager of Smart Queueing System. My team and I are currently developing an app, EzQ to help users to queue online in clinics and hospitals. We are here to solve the problem of long waiting time and registration process which leads to crowding at one place, which is even more serious during this pandemic. Through ezq, our customer can enjoy an increased efficiency of the process up to 67%, as we aim to shorten the waiting time up to only 10 minutes. With EzQ, our customers are able to enjoy the benefit of short waiting time and digitalize the registration process.
The value proposition that we provide to our customers are high accessibility, digitalised registration process, time optimization and minimize the risk of exposure to covid-19.
As for medical centres, EzQ can help to boost their performance, customer satisfaction and profitability.
Our target customer is healthcare service providers which are our subscribers and healthcare treatment seeker that is our app user.
In our financial planning, a total of rm 8700 will be allocated for the development of the app during the starting of business. Then, approximately rm 3500 will be spent on internal testing of our app, EzQ. During the pilot testing, due to the pre-launching of our app, approximately rm 4500 will be allocated for that month. As for the launching stage of our app, we will plan to allocate rm 8000 for that.
As for our timeline, the idea generation was done during the month of March and April. After that, 2 months was allocated for market survey and validation. then, during the month of June, we started the development stage, which is still undergoing currently. While developing the app, we also went to search for investment and crowdfunding for this project. After app testing, we will spend one month for pilot trial in Johor. After getting feedback from customers and fix the bug, we will launch our app, ezQ again for beta customers in Sarawak, Penang and Johor. Finally, after re-improvising the app, we will launch our app into the market, and this will take approximately another 3 months. The official launch of our app will approximately be in May 2022.